Shipping & Returns
We offer free worldwide shipping on all orders.
We have storages in United States and Canada. So, for customers from there, some of your products you will get in 3-7 days after order. Ships From US
Now we are based in Thailand. Ships From Thailand
For local shipments, after your order is approved, the delivery may take between 2-4 business days.
International shipments usually takes between 7-14 business days. Time is estimated in business days only – weekend, holidays, customs clearance, etc, are not included. The client is responsible for all custom duties and taxes. Our company is not responsible for lost packages.
After we ship your order, you will be notified with an e-mail together with tracking number. You can track your shipment accordingly. If you have any questions regarding the shipping of your order, please contact us
About macrame products for backorder:
We are in Thailand, so we will be shipping custom made products from here. We will need 5 days to create a piece, appox shipping time to US, EU, AU is 7-14 business days. Ships from Thailand